Terms of Service
Last Updated: October 14, 2025
Operated By: Badour Ventures LLC
Address: 825 S Church St, Murfreesboro, Tennessee 37130, United States
Email: brady@mentorfy.ai
1. Acceptance of Terms
By accessing or using Mentorfy.ai (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
The Service is operated by Badour Ventures LLC, a Tennessee limited liability company ("Company," "we," "us," or "our").
2. Description of Service
Mentorfy.ai is a software platform that captures user expertise and structures it into neural networks to create AI agents. These agents can be deployed across business functions to scale expertise without requiring the user's direct involvement.
3. Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use this Service. By using the Service, you represent and warrant that you meet these requirements.
4. Account Registration
To use the Service, you must:
Create an account with accurate and complete information
Maintain the security of your account credentials
Notify us immediately of any unauthorized access
Be responsible for all activities under your account
5. Subscription and Payment
5.1 Fees
Subscription fees and pricing are provided during the signup process or upon request. All fees are in U.S. Dollars unless otherwise specified.
5.2 Payment Processing
Payments are processed through Stripe, a third-party payment processor. By providing payment information, you authorize us to charge the applicable fees to your payment method on a recurring basis according to your selected billing cycle.
5.3 Automatic Renewal
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current rate for your subscription tier.
5.4 Price Changes
We reserve the right to modify pricing with at least 30 days' notice. Continued use of the Service after price changes constitutes acceptance of the new pricing.
5.5 Taxes
You are responsible for all applicable taxes associated with your use of the Service.
6. Refund Policy
We offer a 30-day money-back guarantee. If you are not satisfied with the Service, you may request a full refund within 30 days of your initial purchase. Refund requests must be submitted to brady@mentorfy.ai.
After the 30-day period, all fees are non-refundable. See our complete Refund Policy for details.
7. Cancellation
You may cancel your subscription at any time through your account settings or by contacting us at brady@mentorfy.ai. Upon cancellation:
You will retain access to the Service until the end of your current billing period
No refunds will be provided for partial billing periods (except as provided in Section 6)
Your data will be retained for 30 days after cancellation, then permanently deleted
See our complete Cancellation Policy for details.
8. User Content and Data
8.1 Your Content
You retain ownership of all content, expertise, knowledge, and data you provide to the Service ("User Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display your User Content solely to provide and improve the Service.
8.2 Use of Data for AI Training
Important: We use aggregated and anonymized User Content to train and improve our AI models. This means your expertise and knowledge may be used to enhance the Service for all users. By using the Service, you consent to this use. We do not share your personally identifiable User Content with third parties without your consent.
8.3 Content Restrictions
You may not upload, submit, or transmit User Content that:
Infringes on intellectual property rights of others
Contains viruses, malware, or harmful code
Violates any applicable laws or regulations
Contains hate speech, harassment, or discriminatory content
Impersonates others or misrepresents your affiliation
8.4 Content Removal
We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable, at our sole discretion.
9. AI Agents and Output
9.1 AI-Generated Content
The Service creates AI agents that generate output based on your User Content. You are responsible for reviewing and verifying all AI-generated content before use. We do not guarantee the accuracy, completeness, or reliability of AI-generated output.
9.2 Your Responsibility
You are solely responsible for:
How you use AI agents created through the Service
The accuracy of information provided to your customers or clients
Compliance with all applicable laws when using AI-generated content
Any professional obligations or duties you owe to your clients
10. Intellectual Property
10.1 Our IP
The Service, including all software, algorithms, technology, design, and branding, is owned by Badour Ventures LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.
10.2 Feedback
If you provide feedback or suggestions about the Service, we may use such feedback without any obligation to you.
11. Third-Party Services
The Service integrates with third-party services, including but not limited to:
Anthropic (AI models)
Amazon Web Services (AWS)
Stripe (payment processing)
Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the actions or policies of third-party service providers.
12. Prohibited Uses
You may not use the Service to:
Violate any laws or regulations
Infringe on intellectual property rights
Transmit harmful, offensive, or illegal content
Attempt to gain unauthorized access to our systems
Interfere with or disrupt the Service
Use the Service for any unlawful or fraudulent purpose
Resell or redistribute the Service without authorization
Create AI agents that impersonate real individuals without consent
13. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Service, you consent to our Privacy Policy.
14. Data Security
We implement reasonable security measures to protect your data. However, no system is completely secure. You acknowledge that you provide data at your own risk.
15. Service Availability
We strive to maintain 99.9% uptime but do not guarantee uninterrupted access to the Service. We may suspend or terminate the Service for maintenance, updates, or other reasons with or without notice.
16. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
The Service will meet your specific requirements
The Service will be uninterrupted, secure, or error-free
AI-generated content will be accurate or reliable
Any errors will be corrected
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BADOUR VENTURES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
18. Indemnification
You agree to indemnify and hold harmless Badour Ventures LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
Your use of the Service
Your User Content
Your violation of these Terms
Your violation of any third-party rights
19. Modifications to Terms
We may modify these Terms at any time by posting updated Terms on our website. Continued use of the Service after changes constitutes acceptance of the modified Terms. Material changes will be notified via email at least 30 days in advance.
20. Modifications to Service
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
21. Termination
21.1 By You
You may terminate your account at any time as described in Section 7 (Cancellation).
21.2 By Us
We may terminate or suspend your account immediately, without prior notice, if:
You breach these Terms
You engage in fraudulent or illegal activities
Your use of the Service poses a security risk
We are required to do so by law
21.3 Effect of Termination
Upon termination:
Your right to use the Service immediately ceases
We will delete your data 30 days after termination
Sections that by their nature should survive (including payment obligations, disclaimers, and limitations of liability) will survive termination
22. Governing Law and Dispute Resolution
22.1 Governing Law
These Terms are governed by the laws of the State of Tennessee, United States, without regard to its conflict of law provisions.
22.2 Jurisdiction
You agree to submit to the exclusive jurisdiction of the state and federal courts located in Rutherford County, Tennessee for resolution of any disputes.
22.3 Arbitration
Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in Murfreesboro, Tennessee, in accordance with the rules of the American Arbitration Association.
23. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
24. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Badour Ventures LLC regarding the Service and supersede all prior agreements and understandings.
25. No Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
26. Assignment
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.
27. Contact Information
For questions about these Terms, please contact us:
Badour Ventures LLC
825 S Church St
Murfreesboro, TN 37130
United States
Email: brady@mentorfy.ai
28. Professional Use Disclaimer
Mentorfy.ai is a tool to scale your expertise. It does not replace professional judgment, licensure requirements, or your professional obligations to clients. You remain solely responsible for:
Maintaining professional standards in your field
Complying with licensing and regulatory requirements
Ensuring accuracy of advice or services provided to clients
Any professional liability arising from your use of AI agents
By using Mentorfy.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.