Operated By: Badour Ventures LLC

Address: 825 S Church St, Murfreesboro, Tennessee 37130, United States

Email: brady@mentorfy.ai

1. Introduction

Badour Ventures LLC ("we," "us," or "our") operates Mentorfy.ai (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

By using Mentorfy.ai, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

Account Information:

• Name

• Email address

• Password (encrypted)

• Business information

• Billing address

• Phone number (if provided)
  
  

Payment Information:

• Credit card details (processed and stored by Stripe; we do not store full payment card numbers)

• Billing history

• Transaction records
  
  

User Content and Expertise: This is the core of our Service. We collect extensive information that you provide to create your AI agents, including:

• Your professional knowledge, expertise, and methodologies

• Documents, files, and content you upload

• Training materials, courses, or educational content

• Client scenarios, case studies, or examples

• Answers to questions and prompts

• Any other information you input to build your neural network and AI agents

2.2 Information Collected Automatically

Usage Data:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited and features used

• Time and date of visits

• Time spent on pages

• Referring website addresses

• Click patterns and navigation paths
  
  

Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience. See Section 8 for details.

AI Agent Performance Data:

• Interactions with your AI agents

• Queries submitted to AI agents

• AI-generated responses

• Agent performance metrics

• Usage patterns and statistics

2.3 Information from Third Parties

We may receive information about you from:

• Payment processors (Stripe)

• Cloud service providers (AWS)

• AI service providers (Anthropic)

• Analytics providers

• Marketing platforms (if applicable)

3. How We Use Your Information

3.1 To Provide the Service

We use your information to:

• Create and maintain your account

• Build your neural network and AI agents based on your expertise

• Process your payments

• Provide customer support

• Communicate with you about the Service

• Authenticate your identity

• Enable your AI agents to function across your business operations

3.2 To Improve Our Service (Including AI Training)

IMPORTANT - AI MODEL TRAINING:

We use aggregated and anonymized User Content to train and improve our AI models and neural networks. This means:

• Your expertise, knowledge, and content may be used to enhance the Service for all users

• We aggregate and anonymize data so it cannot be traced back to you personally

• This helps us improve AI agent performance, accuracy, and capabilities

• By using the Service, you explicitly consent to this use

We do NOT:

• Share your personally identifiable content with other users

• Use your proprietary methods or IP for commercial purposes outside the Service

• Train third-party AI models with your identifiable data

3.3 For Analytics and Research

We analyze usage patterns to:

• Understand how users interact with the Service

• Identify trends and preferences

• Develop new features

• Optimize performance

• Conduct research and development

3.4 For Marketing and Communications

We may use your information to:

• Send service updates and announcements

• Provide educational content about the Service

• Offer promotions or new features (with your consent)

• Request feedback or reviews

• Send administrative messages

You can opt out of marketing communications at any time.

3.5 For Legal and Security Purposes

We may use your information to:

• Comply with legal obligations

• Enforce our Terms of Service

• Protect our rights and property

• Prevent fraud or abuse

• Ensure security of the Service

• Respond to law enforcement requests

4. How We Share Your Information

4.1 Service Providers

We share your information with third-party service providers who help us operate the Service:

Anthropic:

• Processes your content to generate AI responses

• Powers the AI models that create your agents

• Subject to Anthropic's privacy policy and data processing agreements
  
  

Amazon Web Services (AWS):

• Hosts our infrastructure

• Stores your data securely

• Provides cloud computing services
  
  

Stripe:

• Processes payment transactions

• Handles billing and invoicing

• Subject to Stripe's privacy policy
  
  

Other Service Providers:

• Email service providers

• Analytics platforms

• Customer support tools

• Security and fraud prevention services

All service providers are contractually obligated to protect your data and use it only for specified purposes.

4.2 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or subpoenas

• Legal processes

• Government or regulatory requests

• Protection of our legal rights

• Investigation of fraud or security issues

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4.5 Aggregated or Anonymized Data

We may share aggregated or anonymized data that cannot identify you personally for:

• Industry research

• Marketing purposes

• Public reporting

• Service improvements

5. Data Retention

5.1 Active Accounts

We retain your information for as long as your account is active and as necessary to provide the Service.

5.2 After Account Cancellation

After you cancel your account:

• Your data is retained for 30 days to allow for account reactivation

• After 30 days, your personal information and User Content are permanently deleted

• We may retain some information for legal, regulatory, or legitimate business purposes (e.g., transaction records for tax compliance)

5.3 Anonymized Data

Aggregated and anonymized data that cannot identify you may be retained indefinitely for AI training and service improvements.

5.4 Legal Obligations

We may retain certain data longer if required by law or to protect our legal rights.

6. Data Security

6.1 Security Measures

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (SSL/TLS)

• Encryption of data at rest

• Secure data centers (AWS)

• Access controls and authentication

• Regular security audits and monitoring

• Employee training on data protection

6.2 Payment Security

All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We do not store full credit card numbers on our servers.

6.3 Limitations

While we take reasonable precautions, no method of transmission or storage is 100% secure. You acknowledge that you provide information at your own risk.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to:

• Access your personal information

• Correct inaccurate information

• Update your account details

You can access and modify most information through your account settings.

7.2 Data Portability

You can request a copy of your data in a structured, commonly used format. Contact us at brady@mentorfy.ai to request data export.

7.3 Deletion

You can request deletion of your account and data at any time by:

• Canceling your account through account settings

• Contacting us at brady@mentorfy.ai

Note: Deletion requests are processed within 30 days. Some information may be retained for legal compliance.

7.4 Opt-Out Rights

Marketing Communications:

• Unsubscribe from marketing emails via the link in each email

• Contact us to opt out of promotional communications
  
  

Cookies:

• Adjust your browser settings to refuse cookies

• Note: Some features may not function properly without cookies

7.5 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information we collect

• Right to know how we use and share your information

• Right to delete your personal information

• Right to opt out of sale of personal information (Note: We do not sell your personal information)

• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at brady@mentorfy.ai.

7.6 European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:

• Right to access your data

• Right to rectification of inaccurate data

• Right to erasure ("right to be forgotten")

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent

• Right to lodge a complaint with a supervisory authority

To exercise these rights, contact us at brady@mentorfy.ai.

7.7 Do Not Track

We do not currently respond to Do Not Track (DNT) signals from browsers.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

Essential Cookies:

• Required for the Service to function

• Enable authentication and security features

• Cannot be disabled
  
  

Analytics Cookies:

• Help us understand how you use the Service

• Measure performance and traffic

• Can be disabled in browser settings
  
  

Preference Cookies:

• Remember your settings and preferences

• Enhance user experience

• Can be disabled in browser settings

8.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, contact us immediately at brady@mentorfy.ai, and we will delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws.

By using the Service, you consent to the transfer of your information to the United States and other countries where we operate.

We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy, regardless of where it is processed.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated Privacy Policy on our website

• Sending an email to your registered email address

• Displaying a prominent notice on the Service

Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy. The "Last Updated" date at the top of this policy indicates when it was last revised.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Badour Ventures LLC
825 S Church St
Murfreesboro, TN 37130
United States

Email: brady@mentorfy.ai

Data Protection Inquiries: For privacy-specific questions or to exercise your rights, email brady@mentorfy.ai with "Privacy Request" in the subject line.

14. Definitions

Personal Information: Information that identifies, relates to, describes, or could reasonably be linked to you.

User Content: All information, expertise, knowledge, documents, and materials you provide to the Service.

Anonymized Data: Data that has been processed to remove personal identifiers so that it cannot reasonably be used to identify you.

Aggregated Data: Data combined from multiple users in a way that does not identify individual users.

Your Consent

By using Mentorfy.ai, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein, including the use of your content for AI model training and service improvements.